The funding comes two years after the company added $36 million to its Series A round, bringing the total Series A capital to $50 million. Ema emerged from stealth in March 2024 and positions its platform as a single‑pane solution for deploying AI agents that operate within an enterprise’s existing applications, handle approvals and complete end‑to‑end processes.
According to the press release, the company’s AI agents already process more than one million IT service‑management tickets and field another million calls each year in 15 languages. The new capital will be used to expand the go‑to‑market organization and further develop the platform’s capabilities, the company said.
Ema’s co‑founder and CEO Surojit Chatterjee emphasized that customers are no longer running pilots; they are running core HR, IT and finance operations on AI Employees at a scale of millions of interactions annually. “This round lets us bring that to many more enterprises still stuck in the pilot stage,” he said.
Creaegis managing partner and chief investment officer Prakash Parthasarathy, who led the round, highlighted the embedded, agentic nature of Ema’s technology, noting that it delivers measurable outcomes while providing the governance large enterprises require. “Ema has been building the default execution backbone for autonomous enterprise work and has emerged as one of the fastest, enterprise‑ready AI companies in this space,” he added.
The announcement coincides with findings from PYMNTS Intelligence’s report “AI at Work: Why Deeper Enterprise Use Produces Stronger Returns,” which found that only 20 % of enterprise AI deployments have reached an embedded stage where AI is a core workflow component. Among firms with three or more embedded functions, 93 % report that AI is already delivering a financial return.