From October 7 through the end of 2026, the marketplace will use a revised schedule for penalties when sellers delay shipping orders from their own warehouses.
The Association of E-Commerce Market Participants said that for delays of 48 to 52 hours, the penalty will rise by 0.2% of the item’s price for each hour starting with the 48th hour. Once a delay reaches 52 hours, the charge will be fixed at 1% of the item’s price, regardless of how much longer dispatch is delayed. The calculation will use the price after the seller’s discounts.
Fast-dispatch incentives will remain in place. Sellers who ship by 1 p.m. receive a five-percentage-point reduction in commission, while dispatch between 13 and 42 hours earns a 3.5-point reduction. The automatic order-cancellation period has been extended to 192 hours.
The association linked Wildberries’ earlier relief measures to damage to marketplace warehouses in several regions. Separately, the Bank of Russia recommended that lenders avoid demanding early repayment or charging penalties and late fees on overdue payments. Those recommendations remain in effect through September 2027.