The Transport Department’s Vigilance and Enforcement wing moved swiftly after allegations of corruption at the Bandlaguda RTO were made public and an Anti‑Corruption Bureau (ACB) raid was carried out, directing the department to tighten licence‑testing procedures and eliminate middlemen from the service chain.
On Wednesday, Goud visited the Uppal RTO for a “surprise inspection”, reviewing how driving‑licence tests are conducted and assessing the overall standards of citizen services offered at the office.
During the inspection, officers examined the driving‑test process and were instructed to issue licences only to applicants who demonstrably possess the required driving skills and knowledge. Goud emphasized that tests must be conducted more strictly and comprehensively, in line with the rules and with road safety as a priority.
Goud also met with applicants waiting at the RTO, gathering feedback on waiting times, staff behaviour and difficulties encountered while using online services. Officials were told to dispose of applications within the prescribed time limits and to provide faster, more convenient services.
The officials reviewed pending applications on the VAHAN portal and were directed to clear them as a priority. Prominent notices barring the entry of unauthorised agents were ordered to be displayed at the main entrance and service counters.
District Transport Officers and Deputy Transport Commissioners have been instructed to continuously monitor the offices under their jurisdiction. Goud said the department will continue to carry out surprise inspections across the state to improve transparency and accountability in service delivery.